REFUNDS
RETURN POLICY
Last updated June 1st, 2024
Thank you for your support! We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email our customer service at help@naijanation.org. Place the item securely in its original packaging with the order Packing Slip, and mail your return to the following address:
Naija Nation
3894 Crenshaw Blvd P.O. Box #56071
Los Angeles, CA 90056
United States
In order to receive a prepaid shipping label, you must email help@naijanation.org. Return shipping charges will be paid by us.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least five (5) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
EXCEPTIONS
The following items cannot be returned or exchanges:
- Accessories (Hats, Stickers, etc.)
For defective or damaged products, please contact us at the customer service email: help@naijanation.org to arrange a refund or exchange.
PLEASE NOTE:
- Sale items and orders made with promotion codes are FINAL SALE and cannot be returned.
- Items must be un-worn and in original condition in order to receive an exchange
- Item must be exchanged for another item of equal or lesser value. Store credit will be issued in cases of value difference.
QUESTIONS
If you have any questions concerning our return policy, please contact us at: